A whitepaper on effective innovation strategies for retail banks.
What’s next for retail banks
Meaningful banking
Incumbent banks risk becoming invisible infrastructure, unless they realize a more meaningful role in their customers’ lives.
Download our whitepaper
The Invisibility Paradigm
In US and across the world, the financial sector is flooded with convenient, useful, and innovative financial services from tech disruptors.
Opportunity in change
Banks have the choice to embrace the industry shifts and grasp a more meaningful role forward.
—As banks dismantle their main route to reach and engage customers […] tech companies, with expertise in digital distribution, are attracting the new generation.
Meaningful banking
By embedding purpose in five areas, retail banks can accelerate
growth and establish their role for future customers
Be clear on your role in the future
Drive positive change for people and society, by embedding purpose leadership throughout your organization and value propositions.
Set people-centric growth pillars
Use core insights about your target group’s values, needs and desires, to define strategic pillars for future revenue growth.
Revitalize your brand
Define a desirable and distinct brand proposition and a striking identity to support it, to claim your unique role in the shifting market landscape.
Offer great experiences
Reimagine the value you deliver as end-to-end experiences, to engage and delight customers, embracing digital transformation.
Create rewarding ecosystems
Building a win-win situation with customers, by incentivizing rightly and leveraging existing trust paired with breadth of offerings.
